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Archive for June 14th, 2006

My tax dollar hard at work

I interviewed a front end developer today, and asked for some of his sample work. Indeed he pointed me to social security administration, where one can fill out one of many forms. I expressed that the site looks very steril, and if there is something more inviting that he can show me, and if there is anything he’d want to improve in the current SSA forms.
I got this e-mail later: “I fell entirely insulted by your comments about what you learned in college. (refers to collecting click path analysis instead of asking user to fill out a survey) And also an insult to more than 2200 web developers at SSA.”

WOW, 2200 WEB developers? Amazon.com including its seller inventory managment unit has about 50. Clearly, my tax dollar hard at work. Which begs the question: Is it possible to make our public sector learn from the private sector?

1 comment June 14th, 2006


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